Innyard SMS/Text Messaging Terms

Last Modified: October 17, 2026

These SMS/Text Messaging Terms apply to text messages sent by Innyard, Inc. ("Innyard," "we," or "us") and supplement our Terms of Service at https://innyard.com/terms.

Program Description

Innyard sends one-time passcodes to verify your mobile telephone number. When you request a code, you consent to receive a verification text for that request. Requesting a verification code does not enroll you in marketing messages or ongoing Concierge texts.

Members may separately opt in to text with Innyard Concierge at the Concierge telephone number. You can communicate in ordinary language to ask questions, request assistance, and use supported membership features. Concierge messages may include replies, introductions, event coordination, reminders, and other membership-related communications. Messages may be sent using automated technology and may include AI-generated responses. An explicit request may authorize Concierge to perform a supported action without a separate confirmation; the Terms of Service govern those actions.

You must be authorized to use the telephone number you provide and notify us if it changes. Consent to Concierge texts is separate from verification and may be withdrawn at any time. Consent to marketing texts is not a condition of purchase.

Message Frequency

Verification messages are sent in response to your requests. Concierge message frequency varies with your interactions, requests, membership activity, and reminders. Message and data rates may apply under your carrier plan.

Opting Out

Reply STOP to the sending number to stop that messaging program, or contact hi@innyard.com to request that we stop texting you. You may receive one confirmation of your opt-out. To resume, expressly ask to receive messages again or text RESUME. Opting out of texts does not cancel your membership or its recurring charges

Help

Reply HELP for help or contact hi@innyard.com. Concierge is not an emergency service, and you should not rely on text messages for urgent assistance.

Carriers

Message delivery is subject to carrier and network availability and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Our Privacy Policy at https://innyard.com/terms?tab=privacy describes how we handle telephone numbers, messages, and messaging consent information, including the use of AI in Concierge. We do not share mobile messaging opt-in or consent information with third parties for their own marketing or promotional purposes. We may share it with providers that help deliver and administer our messages.